Courier management

From booking to billing, on one platform.

A courier business runs on volume and speed. Every consignment has to be booked correctly, tracked through every hub, delivered with proof and billed accurately. We cover that whole journey.

  • 6Stages from booking to billing
  • 4Modules: booking, hub, billing, reports
  • PODProof of delivery on every consignment
  • CODTracking and reconciliation

Booking, pickup and tracking

Priced, labelled and followed at every milestone.

  • Consignment booking and labels

  • Pickup scheduling

  • Status tracking at every milestone

  • Proof of delivery

Hub, routing and delivery

Scanned, bagged, routed and delivered.

  • Hub inward and outward scanning

  • Manifests and bagging

  • Routing and dispatch

  • Rider and driver run sheets

Billing and accounts

Rates, invoices and cash on delivery.

  • Rate cards by service, zone and weight

  • Invoicing for customers and agents

  • COD tracking and reconciliation

  • Payments and credit notes

Reports and customer portal

Visibility for your team and your customers.

  • MIS reports and dashboards

  • Online tracking for customers

  • Status notifications to senders and receivers

The consignment journey

  1. 1

    Book

    Priced from the rate card, with a unique number and barcode.

  2. 2

    Pick up

    Scheduled, collected and confirmed.

  3. 3

    Move through hubs

    Scanned in and out of every hub, carried on manifests.

  4. 4

    Deliver

    Assigned to a rider or driver, confirmed with proof of delivery.

  5. 5

    Handle exceptions

    Undelivered and returned parcels recorded with reasons.

  6. 6

    Bill and report

    Charges flow to invoices, and COD is reconciled.

Built for XFAS, ready for your courier network.

Booking, hub operations, billing and customer tracking on one platform.

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Frequently asked questions

What is courier management software?

It is a platform that runs the consignment journey: booking, pickup, hub scanning, routing, delivery with proof, exception handling, billing and customer tracking.

Which modules does your courier software include?

Booking, pickup and tracking; hub, routing and delivery; billing and accounts; and reports with a customer portal.

Does it support COD and rate cards?

Yes. Rate cards can be set by service, zone and weight, and cash on delivery is tracked and reconciled, with invoicing for customers and agents.

Can customers track their parcels?

Yes. The customer portal offers online tracking, and status notifications can be sent to senders and receivers.

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Want to see Courier management in action?

Tell us about your tariffs, workflow or approval rules. We will show you how the system fits, and build any module that is missing.